If you can establish a successful connection between devices, but you cannot converse with the other device, try one of the following solutions.
Solution: Close and restart FaceToFace on the server device, and then close and restart FaceToFace on the client device. The server device must always start first.
Solution: If you can no longer see the conversation on the iPAQ, close the on-screen keyboard and use the included HP Bluetooth foldable keyboard instead (see Configuring and Using the HP Bluetooth Foldable Keyboard). The on-screen keyboard can cover up to one-third of the iPAQ screen. If you must have the on-screen keyboard open, then use the Clear History command to keep the top two-thirds of the iPAQ screen clear.
If you cannot establish a connection between devices, try one of the following solutions.
Solution: Close and restart FaceToFace on the server device, and then close and restart FaceToFace on the client device. The server device must always start first.
Solution: If PAC Mate to PAC Mate communication is not possible, make sure that one PAC Mate is configured for Server mode and the other PAC Mates are configured for Client mode. See Changing Server and Client Mode for more information.
Solution: If the message, “No Bluetooth device was found. Do you want to try again, Yes, No?” appears, make sure that all devices are configured for Discoverable mode. See Making Your PAC Mate Discoverable for more information.
Solution: If the messages, "No Bluetooth device found" and "Error: unable to open the serial port" appear, make sure that the Bluetooth COM ports are properly configured. This is described in the Bluetooth configuration procedures found in the Configuring Bluetooth on the PAC Mate section of the FaceToFace user's guide.
When you open a Bluetooth session on a client device, all detected Bluetooth devices appear in a Device Discovery dialog. If the device you want to connect to does not appear in the list, try the following.
Solution: Open the undiscovered device�s Bluetooth settings, and from the General page of the Device manager, check the Discoverable option. For more information, refer to Making Your PAC Mate Discoverable.
Depending on the default settings of your iPAQ device, Bluetooth authentication may be requested when you make a connection between an iPAQ and PAC Mate.
Solution: Do one of the following, depending on your iPAQ, to disable authentication.
From the Bluetooth icon, select Bluetooth Settings, and then choose Serial Port. Uncheck Authorization Required and Authentication (Passkey) required.
… or …
From the Bluetooth icon, select Bluetooth Settings, and then choose Services. Select Serial port from the Services list, and uncheck Authentication (Passkey) required.
If incoming text appears scrambled on your iPAQ, try the following solution.
Solution: PAC Mate BX users should avoid using contracted braille symbols and contractions when conversing with an iPAQ user. Since contracted braille does not translate into plain text, the iPAQ user will see braille contractions as symbols, such as /, &, >, }, and so on.