FaceToFace User’s Guide Freedom Scientific BLV Group, LLC January 2008 PUBLISHED BY Freedom Scientific 11800 31st Court North St. Petersburg, Florida 33716-1805 USA http://www.FreedomScientific.com Information in this document is subject to change without notice. No part of this publication may be reproduced or transmitted in any form or any means electronic or mechanical, for any purpose, without the express written permission of Freedom Scientific. Copyright © 2008 Freedom Scientific BLV Group, LLC. All Rights Reserved. PAC Mate and FaceToFace are trademarks, and JAWS is a registered trademark of Freedom Scientific BLV Group, LLC in the United States and other countries. Bluetooth is a registered trademark of Bluetooth SIG, Inc. HP and iPAQ are trademarks of Hewlett-Packard Company. Microsoft, Windows 2000, Windows XP, and Windows Vista are registered trademarks of Microsoft Corporation in the U.S. and/or other countries. Table of Contents FaceToFace 1 User’s Guide 1 Welcome 1 About this Document 1 Accessing Online Help 1 Requirements 1 What’s on the CD 2 Document Conventions 2 Obtaining Your FaceToFace Authorization Number 3 Installing FaceToFace on the iPAQ 5 Before you Begin 5 Checking the Bluetooth Settings on the iPAQ 5 Installing FaceToFace on the iPAQ using Active Sync 8 Starting FaceToFace for the First Time on the iPAQ 9 Installing Bluetooth Support on the PAC Mate 12 Before you Begin 12 Installing the Socket Communications Bluetooth Software 13 Configuring Bluetooth on the PAC Mate 14 Discovering and Bonding the iPAQ 18 Making your PAC Mate Discoverable 20 Installing FaceToFace on the PAC Mate 23 Before you Begin 23 Installing FaceToFace on the PAC Mate using Active Sync 23 Configuring FaceToFace for the First Time on the PAC Mate 24 Configuring and Using the HP Bluetooth Foldable Keyboard 31 Using FaceToFace 34 Message Etiquette 34 Starting a FaceToFace Conversation 34 General Conversation Rules 35 Changing Server and Client Modes on a PAC Mate 35 Changing a User Name 36 Saving a FaceToFace Conversation for the First Time 36 Returning to a FaceToFace Conversation 37 Restarting a Conversation 37 Clearing Text 38 Copying and Pasting Text within FaceToFace 38 Copying Conversation Text to another Application 39 Turning Off the Startup Message 39 Disabling Remote Device Access 40 Viewing Remote Battery Status 41 Quitting a FaceToFace Conversation 41 Shutting Down FaceToFace Remotely 41 Removing FaceToFace 42 Assigning Hardware Buttons on a PAC Mate 42 Messages 44 FaceToFace Keyboard Shortcuts 46 Troubleshooting 48 Successful connection, but no conversation 48 No connection 48 Bluetooth device not discovered 49 Bluetooth authentication requested 49 Scrambled text appears on iPAQ 49 Welcome FaceToFace™ is a Windows Mobile® application that allows a deaf-blind PAC Mate™ user to communicate, by way of Bluetooth® wireless technology, with other individuals using a PAC Mate or HP™ iPAQ™ Pocket PC. About this Document This document describes how to install, configure, and use the FaceToFace application on both the iPAQ and PAC Mate. For initial product installation and configuration on an iPAQ, assistance from a sighted individual is required. Accessing Online Help Online help is available for the FaceToFace application. To access the help file, do the following: 1. Start the FaceToFace application. 2. Press the WINDOWS key on the QX or F4 on the BX to open the Start menu, and then choose Help. The FaceToFace online help appears. Requirements To use this product, you need the following items: * Personal computer with Microsoft Windows® and Microsoft ActiveSync * PAC Mate BX or QX version 2.5 or later (optionally included with your purchase of FaceToFace) * 20 or 40 cell PAC Mate portable braille display (optional) * HP iPAQ with Windows Mobile 5.0, with cradle or USB cable (included with your purchase of FaceToFace) * Socket Communications Bluetooth CompactFlash® card (BL4538-641 or equivalent and included with your purchase of FaceToFace) What’s on the CD The following items appear on the FaceToFace CD: * FaceToFace application * Socket Communications Bluetooth driver BTCEeng120J * FaceToFace user’s guide Document Conventions This guide observes the following conventions: * Menu names, command names, and dialog box options appear in bold text. * Keystroke commands that you press appear in bold text. * The command syntax for the PAC Mate QX appears first, followed in parentheses by the version of the same command for the BX. For example, ESC (F1) is the keystroke to close an open dialog on the PAC Mate. In this example, ESC is the PAC Mate QX keystroke, and F1 is the PAC Mate BX keystroke. Obtaining Your FaceToFace Authorization Number During FaceToFace installation, you must enter an Authorization code to activate your software license on both your iPAQ and PAC Mate. To activate FaceToFace, you need: * A computer with an Internet connection * An email account * Your FaceToFace activation card, which is supplied with your FaceToFace software. Do the following to complete the activation process: 1. Start the FaceToFace application. 2. On your computer, connect to the Internet and point your browser to http://www.PMActivate.com. 3. Follow the link for FaceToFace Activation. 4. Type your confirmation code into the Confirmation code from the software certificate edit box. You can find this code in print and braille on the activation card included with FaceToFace. 5. Follow the instructions on the Web page to provide the remaining required information. 6. Choose the Submit button to receive your authorization code, which will arrive by email. Copy this code and store it in a safe location. You will need to enter it the first time you start FaceToFace on both your iPAQ and PAC Mate. Blank page Installing FaceToFace on the iPAQ This chapter describes how to install the FaceToFace application onto your iPAQ. However, before this can occur, you must first verify and configure specific Bluetooth settings on your iPAQ. The remainder of this chapter describes how to install and configure the FaceToFace application onto your iPAQ using Microsoft ActiveSync. Before you Begin The following is required to install and operate FaceToFace. * An HP iPAQ with Windows Mobile 5.0, with docking cradle or USB cable (these devices have built-in Bluetooth technology) * Freedom Scientific FaceToFace application (available on FaceToFace product CD) * A Bluetooth ID name for the PAC Mate * FaceToFace Authorization code * FaceToFace user name for the PAC Mate * Microsoft ActiveSync 4.5 or later on your computer Checking the Bluetooth Settings on the iPAQ Note: The iPAQ screens that appear in this document may vary from the screens that appear on your iPAQ’s user interface. The HP iPAQs have built-in Bluetooth technology and do not require a Bluetooth CompactFlash® (CF) card. However, before using your iPAQ, you must verify that Bluetooth is turned on and, if necessary, provide a Bluetooth device ID name for the iPAQ. Do the following to check the iPAQ’s Bluetooth configuration. 1. Power on the iPAQ, and tap the Bluetooth icon, , located at the bottom right corner of the iPAQ’s Today screen. The Bluetooth main menu items appear. 2. Tap Bluetooth Settings on the Bluetooth main menu. The General page appears; make sure that Bluetooth is turned on. 3. At the bottom of the screen is a series of tabs. Tap on Accessibility to switch to the Accessibility page, and verify that the iPAQ has a device identification name, for example, “Joe’s iPAQ.” Note: The default name is “iPAQ.” This name entered in this edit box will later be used to identify the iPAQ as a Bluetooth device. 4. Make sure that the following items are selected in the Accessibility section of this page: * Allow other devices to connect * All devices * Other devices can discover me 5. Tap on Services at the bottom of the screen to open the Services dialog box and tap Serial Port. Make sure that Enable service is the only selected option. If any additional options are selected, tap each one to unselect it until only Enable Service is selected. 6. Double tap OK to save these settings and return to the Today screen. Installing FaceToFace on the iPAQ using Active Sync The following describes how to download the FaceToFace application from your computer to your iPAQ. Note: You must use ActiveSync version 4.5 or later in order to synchronize with the iPAQ. If you synchronize a PAC Mate running software version 4.1 or earlier with the same PC, you will no longer be able to perform a wireless sync using WIFI, however, you will still be able to synchronize wirelessly using Bluetooth. 1. From your computer, make a Standard or Guest ActiveSync partnership with the iPAQ. 2. Insert the FaceToFace CD into your computer’s CD-ROM drive. 3. From the Windows Start menu, select the Run command and enter D:\FaceToFaceSetupABC.exe , where D is the letter of your CD-ROM drive, and ABC is the FaceToFace release and version number, to start the FaceToFace software installation. 4. The FaceToFace Pocket PC installation dialog appears. Select the Next button. 5. The License Agreement dialog appears. Select the "I accept the terms in the license agreement" radio button, and choose the Finish button to begin installation. 6. Once The FaceToFace software is downloaded to the iPAQ, select OK to close the installation dialog box on the PC. After a few more seconds, the iPAQ will display a message stating that FaceToFace was successfully installed. 7. The software is now available on the iPAQ. From the Start menu, select Programs and choose FaceToFace. To continue setting up the FaceToFace application, go to the “Starting FaceToFace for the First Time on the iPAQ” section for more information. Starting FaceToFace for the First Time on the iPAQ When you start FaceToFace for the first time on the iPAQ, you must do the following: * Enter an Authorization number * Enter a name that identifies the iPAQ to all FaceToFace users. * Determine if you want to configure one of the iPAQ’s thumb buttons to be a hot button for the FaceToFace application. This allows you to quickly launch the application by pressing one button on the iPAQ. For a deaf/blind user, an iPAQ hotkey is the best way to quickly launch the FaceToFace application since it does not require sighted assistance. The following describes how to complete these tasks. 1. To start FaceToFace on the iPAQ for the first time, open the Start menu, select Programs and choose FaceToFace. 2. When you start FaceToFace for the first time, you must enter an authorization number for the application, which you previously received in an email when you requested an Authorization number from the PMActivate.com site. The number is case-sensitive. When prompted, enter the authorization number, and choose OK. 3. Next, enter a user name for the iPAQ, for example, “Joe’s iPAQ,” and choose OK. This identifier will appear before each message typed on the iPAQ. The user name can be up to 16-characters long. An identifier that is unique and short is recommended, for example, “Joe’s iPAQ.” 4. Next, determine if you want to enable a button on the iPAQ to automatically launch the FaceToFace application. Note: For a deaf/blind user, an iPAQ hotkey is the best way to quickly launch the FaceToFace application since it does not require sighted assistance. Follow the instructions that appear on the screen to configure an iPAQ button for FaceToFace. Once this is complete, the FaceToFace application appears on the iPAQ screen with the following prompt: Server mode: Waiting for connection. 5. Warm reset the iPAQ. After it restarts, open the FaceToFace application by pressing the assigned hotkey. Installing Bluetooth Support on the PAC Mate This chapter describes how to configure and install the Bluetooth CompactFlash® (CF) drivers and software onto the PAC Mate. The following topics are covered in this chapter: * Installing software drivers onto your computer for the Bluetooth CompactFlash card * Installing and configuring Bluetooth drivers and software onto your PAC Mate Note: The following procedures assume use of the Socket Communications Bluetooth CompactFlash card (BL4538-641 or equivalent), which is available from Freedom Scientific. This is the supported card and the use of other cards may produce unsatisfactory results. Before you Begin The following is required to operate FaceToFace on a PAC Mate: * A PAC Mate BX or QX, running software release 2.5 or later (optionally included with FaceToFace) * A USB mini A/B cable (included with the PAC Mate) * Socket Communications Bluetooth CompactFlash (CF) card for the PAC Mate (included with FaceToFace) * Freedom Scientific FaceToFace application * Socket Communications Bluetooth driver software, which is available on the FaceToFace program and documentation CD (only required if you are using PAC * Mate version 4.1 or earlier) * A Bluetooth ID name for the PAC Mate * Microsoft ActiveSync (version 4.5 is required if you are using a PAC Mate Omni) Installing the Socket Communications Bluetooth Software Note: If you are installing FaceToFace on a PAC Mate Omni, you can skip this section as the drivers for the Socket Communications Bluetooth CompactFlash card are pre-installed and configured in the PAC Mate Omni software. The following section describes how to install the Bluetooth software onto your PAC Mate. Important: Do not insert your Bluetooth CF card into the PAC Mate at this time. 1. Turn on the PAC Mate and use ActiveSync to establish a Standard or Guest connection between your PAC Mate and your computer. 2. From your computer, insert the FaceToFace program and documentation CD into the CD-ROM drive on your computer. 3. From the Start menu, select the Run command. Browse to the CD, select BTCEeng120J.exe, and then choose OK to start the installation. 4. Unzip the driver 5. The Installing Socket Bluetooth Card Software Welcome dialog appears. Choose Next. 6. The License Agreement terms appear. Accept the terms by choosing Yes, and then select Next to start copying files. 7. Choose Yes to install the Bluetooth software into the default directory. 8. Follow the installation instructions on the remaining installation wizard screens. Select Finish once the Bluetooth CF drivers are installed. Configuring Bluetooth on the PAC Mate Note: If you are installing FaceToFace on a PAC Mate Omni, you can skip this section as the drivers for the Socket Communications Bluetooth CompactFlash card are pre-installed and configured in the PAC Mate Omni software. This section describes how to set up the Bluetooth software on your PAC Mate. Important: Do not insert your Bluetooth CF card into the PAC Mate at this time. 1. Following completion of the software installation, the Socket Bluetooth Setup Wizard automatically starts on your PAC Mate. Select Next. 2. Give your PAC Mate a name, for example, “Joe’s PAC Mate,” and select Next. This name is a Bluetooth identifier. It is the name that will appear when a Bluetooth device searches for other nearby Bluetooth devices. Note: Freedom Scientific recommends using a unique device name that is different from the PAC Mate’s current default name, which is “Pocket_PC.” In most cases, the device name is pre-filled with the default name in the dialog. You can find the PAC Mate’s device name by doing the following: * From the Start menu, choose Settings. * Choose the System page, select About, and open the Device ID page. 3. If your PAC Mate has fewer than six COM ports free, the “Disable IrDA?” dialog appears. Note: Freedom Scientific does not recommend disabling IrDA, since this makes it impossible to transfer files using the PAC Mate’s infrared port. Press SPACEBAR to uncheck this item, and press ENTER to select Next. 4. On the next screen, make sure that you select both Bluetooth COM ports. These ports are labeled as Bluetooth COM (Generic serial) and Bluetooth COM #2 (Generic serial). When the COM port screen first appears, you may find that many ports and services are selected. You may need to unselect several ports in order to make enough ports available so that you can select both Bluetooth COM ports. To enable and disable the ports, press TAB to move through the list of COM ports, and press the SPACEBAR to check or uncheck a port. After making your selections, select Next. Note: You cannot disable the Bluetooth Phone port. 5. On the last screen, read the instructions and select Finish. 6. Press ALT+CTRL+DELETE (DOTS 1-2-3-4-6-7-8 CHORD) to warm reset your PAC Mate. This is necessary for changes to take effect. 7. Wait for the reset to finish, and then insert your Bluetooth CF card into one of your PAC Mate’s CompactFlash slots. Note: The first four times you insert the Bluetooth card or restart your PAC Mate with the card inserted, you will receive a message that indicates that the operating system has detected a new modem. Press TAB to move to the Dismiss button and select it. Discovering and Bonding the iPAQ After the PAC Mate has reset, and the Bluetooth CompactFlash card has been inserted and recognized, you must now discover and bond the iPAQ as well as configure the com ports. If you are using PAC Mate 4.1 or earlier, do the following: 1. Press INSERT+F11 (F5 CHORD) from the Today screen to access the Bluetooth icon that appears in the Task Tray. 2. Press ENTER to select Bluetooth Transmitting from the Bluetooth menu. Note: If you heard the message, “Bluetooth not transmitting,” press ENTER twice to turn it on, and repeat step 1. 3. Press the DOWN ARROW twice to move to the Advanced Features command and press ENTER. Then, press DOWN ARROW to move to Bluetooth Devices and Press ENTER again. 4. From the list of Bluetooth devices, press ALT (F2), DOWN ARROW to Tools, and press ENTER. Press ENTER again on Device Discovery. 5. Make sure the iPAQ is turned on, then press ENTER on Next. When the next screen opens, select Next again to begin searching for Bluetooth devices. 6. When the list of available Bluetooth devices is displayed, use the arrow keys to locate the iPAQ if more than one device was discovered, press the SPACEBAR to select it, then choose Next. 7. Select Finish to add the iPAQ to your list of Bluetooth devices. 8. Next, Make sure the iPAQ is selected in the list, then press ALT (F2), ENTER on Device, and select Bond. 9. When the Device Bonding wizard opens, select Next, make sure the iPAQ is turned on, and select Next again. 10. Enter a bonding code and press ENTER. This code can be anything of your choosing. For example, "1234." After you press ENTER the iPAQ will prompt you for the code. Enter the code exactly as you typed it on the PAC Mate. You will only have a few seconds, so make sure you do it quickly. 11. Once the PAC Mate confirms that bonding was successful, select Finish to return to the list of devices. 12. Finally, open the Tools menu again and select My Favorites. When this dialog box opens, press CTRL+TAB (DOTS 5-6 CHORD) to move to the Com Port and Com Port 2 pages. On each page, make sure the "Use the favorite selected above" radio button is selected, then press SHIFT+TAB (DOTS 1-2 CHORD) to move to the combo box and make sure the iPAQ is selected as your favorite com port device. Press ENTER to close the dialog box. 13. Press ESC (F1) to close the Bluetooth Devices list and return to the Today screen. If you are using a PAC Mate Omni, do the following: 1. From the Today screen, use the arrow keys to locate Bluetooth Transmitting and press ENTER to open the Bluetooth menu. 2. Press the DOWN ARROW twice to move to the Advanced Features command and press ENTER. Then, press DOWN ARROW to move to Bluetooth Devices and Press ENTER again. 3. From the list of Bluetooth devices, press ALT (F2), DOWN ARROW to Tools, and press ENTER. Press ENTER again on Device Discovery. 4. Make sure the iPAQ is turned on, then press ALT (F2) and choose Next. When the next screen opens, press ALT (F2) and choose Next again to begin searching for Bluetooth devices. 5. When the list of available Bluetooth devices is displayed, use the arrow keys to locate the iPAQ if more than one device was discovered, press the SPACEBAR to select it, then choose Next. 6. Press ALT (F2) and choose Finish to add the iPAQ to your list of Bluetooth devices. 7. Next, Make sure the iPAQ is selected in the list, then press ALT (F2), ENTER on Device, and select Bond. 8. When the Device Bonding wizard opens, press ALT (F2), select Next, make sure the iPAQ is turned on, press ALT (F2), and select Next again. 9. Enter a bonding code, press TAB (DOTS 4-5 CHORD) to move to the Reply button, and press ENTER. This code can be anything of your choosing. For example, "1234." After you activate Reply the iPAQ will prompt you for the code. Enter the code exactly as you typed it on the PAC Mate. You will only have a few seconds, so make sure you do it quickly. 10. Once the PAC Mate confirms that bonding was successful, press ALT (F2) and choose Finish to return to the list of devices. 11. Finally, open the Tools menu again and select My Favorites. When this dialog box opens, press CTRL+TAB (DOTS 5-6 CHORD) to move to the Com Port and Com Port 2 pages. On each page, make sure the "Use the favorite selected above" radio button is selected, then press SHIFT+TAB (DOTS 1-2 CHORD) to move to the combo box and make sure the iPAQ is selected as your favorite com port device. Press ESC (F1) to close the dialog box. 12. Press ESC (F1) once more to close the Bluetooth Devices list and return to the Today screen. Making your PAC Mate Discoverable If you want to have a conversation with a user running FaceToFace on another PAC Mate, you must make your PAC Mate discoverable so that other Bluetooth devices can detect its presence. If you are using PAC Mate 4.1 or earlier, do the following: 1. Press INSERT+F11 (F5 CHORD) from the Today screen to access the Bluetooth icon that appears in the Task Tray. 2. Press ENTER to select Bluetooth Transmitting from the Bluetooth menu. Note: If you heard the message, “Bluetooth not transmitting,” press ENTER twice to turn it on, and repeat step 1. 3. Press the DOWN ARROW twice to move to the Advanced Features command, and then press ENTER. 4. Press ENTER again to select My Bluetooth Device. 5. The Device Manager page appears. Press SPACEBAR to select the Discoverable option. 6. Press ENTER to save and close the page. If you are using a PAC Mate Omni, do the following: 1. From the Today screen, use the arrow keys to locate Bluetooth Transmitting and press ENTER to open the Bluetooth menu. 2. Press the DOWN ARROW twice to move to the Advanced Features command, and then press ENTER. 3. Press ENTER again to select My Bluetooth Device. 4. The Device Manager page appears. Press SPACEBAR to select the Discoverable option. 5. Press ESC (F1) to save and close the page. Blank page Installing FaceToFace on the PAC Mate This chapter describes how to download the FaceToFace application onto your PAC Mate. Before you Begin The following is required to install FaceToFace on a PAC Mate: * FaceToFace Authorization code * FaceToFace user name for the PAC Mate Installing FaceToFace on the PAC Mate using Active Sync To install FaceToFace on the PAC Mate, do the following: 1. Establish a Standard or Guest ActiveSync connection between the PAC Mate and the computer. 2. Insert the FaceToFace CD into your computer’s CD-ROM drive. 3. On your computer, open the Start menu, select the Run command, and enter D:\FaceToFaceSetupABC.exe, where D is the letter of your CD-ROM drive, and ABC is the FaceToFace release and version number, to start the FaceToFace software installation. 4. The FaceToFace Pocket PC installation dialog appears. Select the Next button. 5. The License Agreement dialog appears. Select the "I accept the terms in the license agreement" radio button, and choose the Finish button to begin installation. 6. Do the following depending on your version of PAC Mate: * If you are installing on a PAC Mate running version 4.1 or earlier, choose Yes to install the FaceToFace application into the default directory. Once FaceToFace is downloaded to the PAC Mate, select OK to close the installation dialog box on the PC. * If you are installing on a PAC Mate Omni, the software is automatically installed to the appropriate directory. Once The FaceToFace software is downloaded to the PAC Mate, select OK to close the installation dialog box on the PC. After a few more seconds, the PAC Mate will display a message stating that FaceToFace was successfully installed. 7. The software now appears on the PAC Mate. From the Start menu, select Programs and choose FaceToFace. You must now start and configure FaceToFace to operate correctly on the PAC Mate. This is described in the “Configuring FaceToFace for the First Time on the PAC Mate” section. Configuring FaceToFace for the First Time on the PAC Mate When you start FaceToFace for the first time on the PAC Mate, you must do the following: * Enter an authorization number * Enter a name that identifies the PAC Mate to all FaceToFace users. * Determine if you want to configure a PAC Mate keyboard sequence to serve as a hot button for FaceToFace, which allows you to quickly launch the application. The following describes how to complete these tasks. 1. To start FaceToFace on the PAC Mate, choose the Start menu, select Programs, and choose FaceToFace. 2. When opened for the first time, you must enter an authorization number for the application, which you previously received in an email when you requested an Authorization number from the PMActivate.com site. The number is case-sensitive. When prompted, enter the authorization number, and press ENTER. 3. Next, enter a user name for the PAC Mate, and if you are running version 4.1 or earlier, press ENTER. Otherwise, if you are using a PAC Mate Omni, press ESC (F1) after typing a name. This identifier will appear before each message typed on the PAC Mate. The user name can be up to 16-characters long. An identifier that is unique and short is recommended, for example, “Joe’s PM.” 4. Next, determine if you want to enable a keyboard sequence on the PAC Mate to automatically launch the FaceToFace application. By assigning a keyboard sequence, you can quickly launch FaceToFace without having to use the traditional program menu sequence from the Today screen. Follow the instructions that appear on the screen to configure a PAC Mate keyboard sequence for FaceToFace. Once this is complete, the PAC Mate searches for available Bluetooth devices. When the search is complete, your iPAQ appears in a list of available devices. 5. If necessary, use the DOWN ARROW key to select the iPAQ in the Device Name list, and then press ENTER to select it. Note: If you only intend to communicate with the same device, you can select Save selection for future use. When the next device search occurs, you are offered the choice of that one device even if other devices in the area are available. However, this is not recommended if you wish to hold conversations with other Bluetooth devices, since those devices are not detected without going through additional steps. The FaceToFace application opens on the PAC Mate, and the following message appears: Client mode: Attempting connection…. Blank page Configuring and Using the HP Bluetooth Foldable Keyboard When using FaceToFace on the iPAQ, there are two ways to enter text during a conversation. One way is to use the onscreen keyboard where you must tap the letters you want to enter on the iPAQ's touch screen. The other option is to use the HP Bluetooth foldable keyboard which is included with FaceToFace. It features a full qwerty keyboard and is a quick and convenient way to use FaceToFace or other applications on the iPAQ. Do the following to configure the keyboard: 1. Open the keyboard and install two tripple-a batteries. 2. Power on the iPAQ, and tap the Bluetooth icon, located at the bottom right corner of the iPAQ’s Today screen. The Bluetooth main menu items appear. 3. Tap Bluetooth Manager. 4. Tap Input from Bluetooth. 5. When a message appears instructing you to begin typing, tap Setup. 6. Press and hold the Bluetooth button on the keyboard for about five seconds to set the keyboard to discoverable. The Bluetooth button is a small round button located at the top left corner above the ESC Key. 7. Tap Next on the iPAQ. The keyboard only remains discoverable for a short time, so do this immediately after releasing the Bluetooth button. 8. Enter the pin number displayed on the iPAQ on the HP keyboard and press ENTER. 9. If you have completed the steps successfully, you will see a message on the iPaq telling you that a connection shortcut will be placed in Bluetooth Connection Manager on the iPaq in the My Shortcuts tab. 10. Tap Finish, then Tap the exit icon (the X) until you are back on the Today screen. Once configured, you will be able to type on the keyboard within FaceToFace and other applications to enter text. If a short period of time has elapsed since a key has been pressed on the keyboard, the keyboard will "go to sleep" and several key presses will be necessary to reestablish the connection with the iPaq. The keyboard will catch up as you continue to type characters if it has gone to sleep. After bonding the iPaq and the PAC mate and installing and configuring FaceToFace as described in the previous sections of this user guide, follow the steps below to use the iPaq and the Bluetooth keyboard in FaceToFace conversations: 1. Turn on the iPAQ. 2. After waiting a few seconds for Bluetooth to be activated on the iPaq, open the keyboard. The keyboard will turn on automatically and a Bluetooth connection will be established between the iPaq and the keyboard. 3. Wait a couple of seconds to make sure the connection between the keyboard and iPaq is established. 4. Launch FaceToFace on the iPaq, then launch Face-to-face on the PAC Mate. Remember, the iPaq must be in host mode and the PAC Mate in client mode. If you find that a connection is not successfully established between the iPaq and PAC Mate, be sure that the Host and Client comm port settings on the iPaq and PAC Mate match. In addition, it may be necessary to press several keystrokes on the Bluetooth keyboard if it has been a while since any keys have been pressed, or since the keyboard was opened for use.  Using FaceToFace Message Etiquette The FaceToFace application does not prevent one user from interrupting another user when transmitting messages. Therefore, it is recommended that the TTY message etiquette be used. The etiquette is to end each transmission with the letters GA for go ahead. Starting a FaceToFace Conversation When a FaceToFace conversation is started, at least one device must be configured as the server, while others are configured as clients. With an iPAQ and PAC Mate session, the iPAQ must always be configured as the server. Important: PAC Mate BX users should avoid using Grade II braille symbols and contractions when conversing with an iPAQ user. Since Grade II braille does not translate into pure text, the iPAQ user will see Grade II contractions as symbols, such as /, &, >, }, and so on. Do the following to start a FaceToFace conversation. 1. Make sure that the iPAQ and PAC Mate are turned on and within 10 meters (30 feet) of each other. 2. Start FaceToFace on the Server device first. Note: When creating a conversation between an iPAQ and a PAC Mate, always make the iPAQ the server. If the conversation is between PAC Mates, one device must be the server, and the other must be a client. Never configure the iPAQ as a client. * If the server is an iPAQ, press the designated thumb button to start FaceToFace. The message, Server mode: Waiting for connection… appears. * If the server is a PAC Mate, press the Windows Key and choose the Start menu. Next, select Programs, choose FaceToFace, and press ENTER. The message, “Server mode: Waiting for connection…” appears. 3. Next, start FaceToFace on the client device. The message, “Client mode: Attempting connection…” appears. 4. When the message, “Connection successful” appears on both the server and client device, either user may begin the conversation. If there is a contention conflict as to which user will speak first, one user should send the letters GA, and let the other user begin speaking. General Conversation Rules The following are general conversation rules: * Always start FaceToFace on the device that is designated as the server first. * Always start FaceToFace on devices designated as clients second. * When the message, “Connection successful” appears on both the server and client device, either user may begin the conversation. If there is a contention conflict as to which user will speak first, one user should send the letters GA, and let the other user begin speaking. * Always end your transmissions with the letters GA for Go Ahead. This lets the other user know that it is ok to begin speaking. Changing Server and Client Modes on a PAC Mate A PAC Mate can be configured for Server or Client mode. If it is necessary to change modes, for example, two PAC Mates are configured as servers, then do the following: 1. Start the FaceToFace application. 2. Press ALT (F2) to open the menu bar, and press the DOWN ARROW twice to select the Tools menu. 3. Press ENTER to select Options, and then press CTRL+TAB (DOTS 5-6 CHORD) to select the Port Settings page. 4. Press TAB twice to select the Mode field. 5. Use the DOWN ARROW to select either Client or Server, and then press ENTER, or the ESC Key if using the PAC Mate Omni, to save the new settings and close the Port Settings page. Changing a User Name Your user name is used to identify you in a FaceToFace conversation. You create your user name during installation of the FaceToFace application. To change your user name after the application is installed, do the following: 1. Start the FaceToFace application. 2. Press ALT (F2) to open the menu bar, and press the DOWN ARROW twice to select the Tools menu. 3. Press ENTER twice to open the Options command. The User Info page appears with the cursor in the Name field. 4. Type a new user name into the Name field, and press ENTER, or the ESC Key if using the PAC Mate Omni. 5. The next time you enter text, the new user name appears. Saving a FaceToFace Conversation for the First Time You may save your conversations as text files for later reference. There are two ways to save a file; using the Save command and the Save As command. If you have not saved a file, then both commands perform the same way by prompting you to enter a file name and file location for the conversation. If a saved conversation exists, the Save command appends the current conversation text to the existing file. If the Save As command is used, the current conversation is saved as a new file. Note: If you clear the conversation using the Clear History command, then the next time you save the current conversation text, you will be prompted to enter a file name and file location just as if you are saving the conversation for the first time. To save a FaceToFace session for the first time, do the following: 1. Press ALT (F2) to open the menu bar, and press ENTER to select the File menu. 2. Press the DOWN ARROW once to select the Save As command. 3. Press ENTER. The Save As dialog appears with the cursor in the Name field. 4. Press TAB to move to the Folder field, and if necessary, select a file folder in which to save the file. 5. Press TAB twice to move to the Location field and use the DOWN ARROW to determine if you want to save the file to the PAC Mate’s main memory, flash memory, or storage card. Press ENTER after making a selection. 6. Press TAB to move to the Save button, and then press ENTER to save the file. Returning to a FaceToFace Conversation If the FaceToFace conversation is minimized, for example, you open another application over FaceToFace; you can restore your FaceToFace conversation by doing the following: 1. Press the Application Key to open the Context Menu. 2. Press the DOWN ARROW until Programs is selected, and then press ENTER. 3. Press the DOWN ARROW until FaceToFace is selected, and then press ENTER. The current FaceToFace conversation appears on your screen. Note: You can always use the FaceToFace hotkey to quickly return to the FaceToFace application. Restarting a Conversation You can delete the conversation text on a remote device by issuing the Restart Conversation command from your device. To do this, do the following: 1. Press ALT (F2) to open the menu bar, and press the DOWN ARROW twice to select the Tools menu. 2. Press ENTER, and then press the DOWN ARROW to select the Remote Devices command. 3. Press ENTER again, press the DOWN ARROW, and press ENTER. The following occurs: * On your device, the message, “Restarting conversation on remote device…Remote device: Conversation restarted successfully” appears. * On the remote device, the conversation text is deleted, and the message, “Ready” appears. Clearing Text Note: You are not starting a new conversation by deleting text. You are just making space available on your device’s screen. This is very useful when using an iPAQ since the on-screen keyboard can cover up to one-third of the display area. To delete all text that appears on your screen, do the following: 1. Press ALT (F2) to open the menu bar, and press the DOWN ARROW to select the Edit menu. 2. Press ENTER and then press the DOWN ARROW three times to choose the Clear History command. 3. Press ENTER. All text that appears on your screen is deleted. Copying and Pasting Text within FaceToFace You may copy a selection of text within your conversation and paste it at the end of your conversation. To copy and paste text: 1. Use the PAC Mate’s UP and DOWN ARROWS, along with the SHIFT key to highlight a passage of text in your conversation. 2. Press ALT (F2) to open the menu bar, and press the DOWN ARROW to select the Edit menu. 3. Press ENTER to copy the highlighted text. 4. Use your UP and DOWN ARROW keys to select the location where you want to insert the copied text. 5. Press ALT (F2) to open the menu bar, and press the DOWN ARROW to select the Edit menu. 6. Press the DOWN ARROW to select Append Paste, and press ENTER to paste the text at the end of the conversation. Copying Conversation Text to another Application You can copy any or all of your conversation text, and paste your conversation into a text file using a text editor such as FSEdit or Notepad. To copy all of your conversation’s text, do the following: 1. Press ALT (F2) to open the menu bar, and press the DOWN ARROW to select the Edit menu. 2. Press ENTER and then press the DOWN ARROW twice to choose the Select All command. 3. Press ENTER. All conversation text is highlighted on your FaceToFace screen. 4. Press ALT (F2) to open the menu bar, and press the DOWN ARROW to select the Edit menu. 5. Press ENTER twice to select Copy from the Edit menu and copy the highlighted text. 6. Next, open your text editor, for example, FSEdit, and press CTRL+V to paste the text into the file. Turning Off the Startup Message By default, an informational message appears when you start FaceToFace. It briefly states the purpose of the application, and also explains that message transmissions should be concluded with the letters GA which stands for Go Ahead. To turn off this message, do the following: 1. Start the FaceToFace application. 2. Press ALT (F2) to open the menu bar, and press the DOWN ARROW to select the Tools menu. 3. Press ENTER to select Options. The User Info page appears. 4. Press CTRL+TAB (DOTS 5-6 CHORD) twice to select the Other Settings page. 5. Press TAB to highlight the “Display startup message with instructions for using FaceToFace?” option, and then press the SPACEBAR to uncheck it. 6. Press ENTER, or the ESC Key if using the PAC Mate Omni, to save the change and close the Other Settings page. The FaceToFace screen reappears. The next time you close and restart FaceToFace, the startup message will not appear. Only the status message, “Server mode: Waiting for connection” or “Client mode: Attempting connection” appears. Disabling Remote Device Access By default, a FaceToFace user can query the status of another FaceToFace user’s device. This is handy if you own or control a nearby companion iPAQ. To prevent another FaceToFace user from querying the status of your device, do the following: 1. Press ALT (F2) to open the menu bar, and press the DOWN ARROW to select the Tools menu. 2. Press ENTER to select Options. The User Info page appears. 3. Press CTRL+TAB (DOTS 5-6 CHORD) twice to select the Other Settings page. 4. Press TAB twice to highlight the “Allow remote commands by another device using FaceToFace?” option, and then press the SPACEBAR to uncheck it. 5. Press ENTER, or the ESC Key if using the PAC Mate Omni, to save the change and close the Other Settings page. The FaceToFace screen reappears. When a remote user tries to query your device’s battery status, restart the FaceToFace conversation on your device, or shut down the FaceToFace application from your device, the message, “Your request was declined by the remote device” appears on the remote user’s screen. Viewing Remote Battery Status To review the battery status of a remote device, do the following: 1. Press ALT (F2) to open the menu bar, and press the DOWN ARROW twice to select the Tools menu. 2. Press ENTER, and then press the DOWN ARROW. 3. Press ENTER twice to select Battery Status. The battery status of the remote device appears on your screen. Quitting a FaceToFace Conversation Pressing ESC on the PAC Mate only minimizes the application. It does not close FaceToFace. To quit a FaceToFace session, do the following: 1. With FaceToFace open, press ALT (F2) to open the menu bar, and press ENTER. 2. Press the DOWN ARROW twice to select the Exit command. 3. Press ENTER. The application closes. Shutting Down FaceToFace Remotely Performing a remote shutdown of FaceToFace is useful when controlling your companion iPAQ device. 1. Press ALT (F2) to open the menu bar, and press the DOWN ARROW twice to select the Tools menu. 2. Press ENTER, and then press the DOWN ARROW to select the Remote Devices command. 3. Press ENTER again, press the DOWN ARROW twice, and press ENTER. A confirmation message appears asking if you want to close FaceToFace on the remote device. 4. Press ENTER to select Yes. The following occurs: * On your device, the following messages appear: “Attempting to shut down FaceToFace on the remote device… Status: FaceToFace on the remote device was shut down successfully. Status: Server disconnected. Please make sure the server is running, then exit and restart FaceToFace.” * On the remote device, FaceToFace closes. Removing FaceToFace To remove FaceToFace from your device, do the following: 1. Press the Windows Key, and then select Settings. 2. Press ENTER, and then press CTRL+TAB to select the System page. 3. Press the DOWN ARROW to select Remove Programs, and then press ENTER. 4. Press the DOWN ARROW to select Freedom Scientific FaceToFace. 5. Press TAB and press ENTER to select the Remove button. The Remove Program dialog appears. 6. Press TAB and press ENTER to select the Yes button. The FaceToFace application is removed from the device. 7. Press ESC to close the Remove Programs dialog. Assigning Hardware Buttons on a PAC Mate If you want to change the hotkey assigned to FaceToFace, do the following: 1. Press the Windows Key, and choose Settings. 2. Use the DOWN ARROW to select Buttons, and then press ENTER. 3. Use the DOWN ARROW to select a PAC Mate key sequence, for example, JAWS KEY and SPACE, then 1 (BX equivalent?), from the Button list. 4. Press TAB to move to the Button assignment field, and use the UP and DOWN ARROWS to locate FaceToFace. 5. Press ENTER, or the ESC Key if using the PAC Mate Omni, to save and close Buttons. Messages The following describes various FaceToFace status and information messages. Message: Your request was declined by the remote device Description: Occurs because the remote device is configured to prevent remote FaceToFace devices from controlling it. Message: Client disconnected Description: The client and server are no longer connected and the FaceToFace conversation is closed. Message: Connection successful Description: The client and server are connected and a FaceToFace conversation can begin. Message: Server mode: Waiting for Connection… Description: Server standby mode that indicates that FaceToFace is started on the Server device, but it is not connected to a client device. Message: Client mode: Attempting connection… Description: Client standby mode that indicates that FaceToFace is started on the Client device, but is not connected to the server device. Message: Requesting battery status… Remote device: Battery X%, where X is a value from 0 to 100 percent. Description: Indicates the battery status of the remote device. Message: Ready. Description: Appears on a device after the conversation has been reset by a remote device. Message: Remote device: Conversation restarted successfully. Description: This indicates that your attempt to reset the conversation on the remote device was successful. This also deletes the conversation text on the remote device’s screen. Message: Confirm: Are you sure you want to shut down FaceToFace on the remote device? Description: Appears when you attempt to remotely close FaceToFace on the other device using the Shut Down FaceToFace command. Message: Attempting to shut down FaceToFace on the remote device… Status: FaceToFace on the remote device was shut down successfully. Status: Server disconnected. Please make sure the server is running, then exit and restart FaceToFace. Description: Appears when you remotely close FaceToFace on a remote device, the following messages appear on your device. Message: Status: Server disconnected. Please make sure the server is running, then exit and restart FaceToFace. Description: Indicates that the connection between the server and client devices dropped. To continue the conversation, make sure that the server is running, and then restart FaceToFace on the client device. When you remotely close FaceToFace on a remote device, the following messages appear on your device: “Attempting to shut down FaceToFace on the remote device… Status: FaceToFace on the remote device was shut down successfully. Status: Server disconnected. Please make sure the server is running, then exit and restart FaceToFace.” FaceToFace Keyboard Shortcuts The following is a list of the keyboard shortcuts available in FaceToFace. Command BX Keystroke QX Keystroke Select All E CHORD, A CTRL+A Copy Selected Text E CHORD, C CTRL+C Append Paste E CHORD, P CTRL+V Clear History DOT 8+H, DOTS 1-2-5-8 CTRL+H Battery Status DOT 8+B, DOTS 1-2-8 CTRL+B Restart Conversation DOT 8+R, DOTS 1-2-3-5-8 CTRL+R Blank page Troubleshooting Successful connection, but no conversation If you can establish a successful connection between devices, but you cannot converse with the other device, try one of the following solutions. Solution: Close and restart FaceToFace on the server device, and then close and restart FaceToFace on the client device. The server device must always start first. Solution: If you can no longer see the conversation on the iPAQ, close the on-screen keyboard and use the included HP Bluetooth foldable keyboard instead (see Configuring and Using the HP Bluetooth Foldable Keyboard). The on-screen keyboard can cover up to one-third of the iPAQ screen. If you must have the on-screen keyboard open, then use the Clear History command to keep the top two-thirds of the iPAQ screen clear. No connection If you cannot establish a connection between devices, try one of the following solutions. Solution: Close and restart FaceToFace on the server device, and then close and restart FaceToFace on the client device. The server device must always start first. Solution: If PAC Mate to PAC Mate communication is not possible, make sure that one PAC Mate is configured for Server mode and the other PAC Mates are configured for Client mode. See Changing Server and Client Mode for more information. Solution: If the message, “No Bluetooth device was found. Do you want to try again, Yes, No?” appears, make sure that all devices are configured for Discoverable mode. See Making Your PAC Mate Discoverable for more information. Solution: If the messages, "No Bluetooth device found" and "Error: unable to open the serial port" appear, make sure that both Bluetooth COM ports are selected. This is described in the Bluetooth configuration procedures found in the Configuring Bluetooth on the PAC Mate section of the FaceToFace user's guide. Bluetooth device not discovered When you open a Bluetooth session on a client device, all detected Bluetooth devices appear in a Device Discovery dialog. If the device you want to connect to does not appear in the list, try the following. Solution: Open the undiscovered device’s Bluetooth settings, and from the General page of the Device manager, check the Discoverable option. For more information, refer to Making Your PAC Mate Discoverable. Bluetooth authentication requested Depending on the default settings of your iPAQ device, Bluetooth authentication may be requested when you make a connection between an iPAQ and PAC Mate. Solution: Do one of the following, depending on your iPAQ, to disable authentication. From the Bluetooth icon, select Bluetooth Settings, and then choose Serial Port. Uncheck Authorization Required and Authentication (Passkey) required. … or … From the Bluetooth icon, select Bluetooth Settings, and then choose Services. Select Serial port from the Services list, and uncheck Authentication (Passkey) required. Scrambled text appears on iPAQ If incoming text appears scrambled on your iPAQ, try the following solutions. Solution: PAC Mate BX users should avoid using Grade II braille symbols and contractions when conversing with an iPAQ user. Since Grade II braille does not translate into pure text, the iPAQ user will see Grade II contractions as symbols, such as /, &, >, }, and so on. Index activation, 3 Append Paste, 34 authentication, 44 Authorization, 3, 10, 23 battery status, 36 Bluetooth, 13–20 braille, 29 BTCEeng120J.exe, 14 Clear History, 31, 33 Client mode, 30 COM ports, 16 confirmation code, 3 conversation rules, 30 Copy, 34 discoverable, 19 Edit, 33, 34 Exit, 36 GA, 30 Grade II braille, 29 help, 1 hotkey, 37 iPAQ FaceToFace installation, 8–9 hotkey, 12 requirements, 5 set up, 5–8 starting FaceToFace, 10–12 user name, 11 IrDA, 16 keyboard shortcuts, 41 Options, 35 PAC Mate Bluetooth configuration, 15–19 FaceToFace installation, 21–22 keyboard hotkey, 25 requirements, 21 starting FaceToFace, 22–28 reset, 18 Save, 31 Save As, 31 selecting Bluetooth device, 25 Server mode, 30 software certificate, 3 startup message, 34 Tools, 35, 36 user name, 11, 31 www.PMActivate.com, 3 50 49 1