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PAC Mate

PAC Mate BX and QX 3.0 Update

What is it?
What does it cost?
How do I get it?
What are the update steps?
Step-by-Step Update Instructions
Known Issue

What is it?

This is a major update for the PAC Mate BX and QX. The update costs $115 and is free to those with a current warranty or Annual Software Agreement (ASA). Release 3.0 brings some very exciting and unique features:

ActiveSync Remote PAC Mate

Access JAWS 6.20 or later on your desktop any time you have an ActiveSync connection. Run applications on your desktop right from your BX or QX using your wireless card or USB. Sit out by the pool, and work on your e-mail or any standard desktop application using JAWS. Control and enter data from your PAC Mate. Your desktop PC provides speech and braille feedback through the PAC Mate.

Keyboard Lock

This feature locks out all keys except those required to navigate a document. Read documents and books on the bus or train without worrying about losing your place at every bump.

AOL® Instant Messenger™

With relay services using AIM™ to support telephone communication for the deaf, we paid special attention to the ease of use on the PAC Mate. Now deaf/blind users have full access to AIM with a PAC Mate and a braille display, including message review capabilities and Buddy List.

Automatic Braille Scrolling

Use one of your Nav Row keys to automatically advance the braille display – a “Braille Say All”. Set your speed with two other Nav Row keys, and your display is on auto pilot while you read.

You can now click on links in e-mail messages and select text consistently.

What does it cost?

The 3.0 update costs $115. It is a free download to BX and QX series PAC Mate owners whose units are under warranty or ASA. DO NOT download this update if you have a PAC Mate BNS or TNS. Also, if you received your new PAC Mate BX or QX model after June 27, 2005, your PAC Mate should already be running 3.0. There is no need to update. You can verify what version you have installed by pressing INSERT+F1, pressing the A key on the QX or DOTS 1-4-5-6 CHORD, DOT 1 on the BX.

How do I get it?

If your PAC Mate QX or BX is not under warranty or ASA, call your local dealer or Freedom Scientific at 1-800-444-4443 to order your update for $115 on CD or $144.95 on a 32 MB CompactFlash® card.

If your PAC Mate BX or QX is currently under warranty or ASA, have your serial number handy and go to the download page. Your serial number is a seven digit number in braille on a label on the bottom surface of the PAC Mate. If this is no longer readable, you can also retrieve it by pressing INSERT+F1 followed by A on your QX or DOTS 1,4,5,6 CHORD followed by DOT 1 on your BX.

When the dialog box opens:

  • Select a location (such as your Desktop) where you can easily find the downloaded file. The file is named pm3_0_enu.exe.
  • The self-extracting zip file will prompt you for a location to place the extracted files. Again, select a location where you can easily find the files.
  • The extracted file will be named nk.rom. The nk.rom file is approximately 17 MB.
  • Once you have extracted both files, you may delete the pm3_0_enu.exe file.

What are the update steps?

You must follow several steps to complete the installation of this update so that you do not lose data or impair programs installed on your PAC Mate.

Before installing the update:

  • If you subscribe to Audible.com, deactivate your Audible Player.
  • Store files on a CompactFlash card, or run ActiveSync and store files on your PC.

Installing the 3.0 update:

  • Download the update to your PC.
  • Move the update to a CompactFlash card.
  • Insert the CompactFlash card with the update into your PAC Mate, and press the reset button on the bottom of the unit.

After installing the update:

  • Delete the old ActiveSync partnership on your PC.
  • Create a new ActiveSync partnership with the exact same name.
  • Synchronize your PAC Mate with your PC.
  • Re-install third party applications and drivers, if any, and reactivate Audible Player.

Review each of the following steps, and be sure you allow yourself adequate time to complete them.

Step-by-Step Update Instructions

Before installing the update

  1. Use ActiveSync to synchronize your PAC Mate with your PC.
  2. If you have the Audible Player from Audible.com on your PAC Mate, start Audible Manager, open the Devices menu, and choose Activate/Deactivate. Follow the steps to deactivate your PAC Mate. This will re-deposit your Audible authorization in your account so you can install and reactivate the Audible Player after updating your PAC Mate.
  3. Store all the files you currently have in your PAC Mate’s main memory onto a CompactFlash card or onto your desktop PC. For more information on synchronizing, refer to your PAC Mate documentation.
  4. Plug in the battery charger, and connect it to your PAC Mate. Check the battery status on the Today screen to ensure that the PAC Mate is operating on AC power.

Warning: Do NOT use Sprite backup as this will restore the old system files over your newly installed release 3.0 update.

Installing the 3.0 update

  1. Transfer nk.rom to a CompactFlash card. If your PC does not have a card reader, you can place the CompactFlash card into your PAC Mate and copy nk.rom to My Computer/Mobile Device/My Pocket PC/Storage Card while connected with ActiveSync.
  2. Disconnect from your PC and remove all peripherals from the CompactFlash slots of your PAC Mate. Insert the CompactFlash card into your PAC Mate and perform a hard reset by pressing a paper clip or stylus into the hole in the bottom of the PAC Mate for 3 to 4 seconds. For more information on locating the reset button, refer to your PAC Mate documentation.
  3. It should take approximately five minutes for your PAC Mate to reload. During this time it will periodically emit a series of tones as it progresses through each stage of the process. Once the installation is complete, JAWS will say, “Welcome to your new PAC Mate with JAWS for Pocket PC, version 3.0 build 290…”

Note: If this is NOT what your PAC Mate says, verify what build you have installed by pressing INSERT+F1, A on the QX400 or DOTS 1-4-5-6 CHORD, DOT 1 on the BX400. If this step indicates that your PAC Mate is still running version 2.5, the update was not successfully installed. In this case, you can try again with a different CompactFlash card, or you can place an order for a 32MB CompactFlash card containing the new software by calling your local dealer or Freedom Scientific Sales at 1-800-444-4443.

After installing the update

  1. Start ActiveSync on your PC while your PAC Mate is still disconnected. Your PAC Mate should be listed as disconnected. If necessary, press ALT+F, then choose Mobile Device. Select your PAC Mate’s name using the DOWN ARROW key and press ENTER.
  2. Press ALT+F and press UP ARROW until you find "Delete Partnership." Then press ENTER. Be sure to record the exact name of the partnership you are deleting, including upper and lower case letters and underscores. Choose Yes when asked if you are sure you want to delete the partnership. Then choose No when asked if you wish to delete the synchronized Files folder.
  3. Set the correct time, date, and time zone on your newly-updated PAC Mate. Do this before proceeding to the next step.
  4. On the PAC Mate, open the Start Menu, move to Settings, and press ENTER or DOT 8. In the Settings dialog, move to the System page, select About and press ENTER or DOT 8. Navigate to the Device ID page.
  5. Give your device the exact name you recorded earlier. Press ENTER or DOT 8 to close the dialog.
  6. Connect your PAC Mate to the PC. The Connection Wizard will ask if you wish to create a Standard or Guest Partnership. Select Standard Partnership and press ENTER or DOT 8. If prompted for a name, give the partnership the identical name as the one you recorded. Press ENTER or DOT 8.
  7. Be sure to select the Files check box as one of the items you want to synchronize.
  8. After you have finished establishing the partnership, the unit will begin the synchronization process. A message displays: "The following information type on your mobile device has items that have not been synchronized with this computer before.” Press DOWN ARROW to select "Replace the items on my device with the items on this computer." Activate the OK button. The files that were saved to the PC are now being placed back in your PAC Mate's My Documents folder, and the synchronization process continues.
  9. To restore your previously-installed PAC Mate applications:
    1. Press ALT+T in the ActiveSync window on your PC to open the Tools menu. Choose Add/Remove Programs. This displays a list of the programs and drivers you have previously added to your PAC Mate, if any. Move through the list with the arrow keys and press the SPACEBAR to check those you want to re-install, and then choose OK. If you have many programs, you may want to do this only a few at a time, especially if any need additional configuration steps on the PAC Mate.
    2. Note: If you previously downloaded and installed the USB Mass Storage Driver from the Freedom Scientific Web site, you do not need to reinstall it after installing release 3.0. The updated driver is included in the release.

    3. Delete the nk.rom file from the CompactFlash card.
    4. Perform a new backup of your PAC Mate. DO NOT RESTORE a previously completed backup, as this will undo the upgrade process.
  10. Many new Freedom Scientific applications for the PAC Mate require owner authorization. Programs that use this system have an authorization key that "unlocks" the program. This system is based on the name that is entered in the Owner Information section of your PAC Mate. If you do not already have a name entered here, go to the Start Menu, choose Settings, and choose Owner Information. At a minimum, enter your name into the Name field. Since authorization keys are generated and verified based on the exact information that appears here, be sure to use upper and lower case just as you would when writing your name in a letter.

Note: If one of the programs you reinstalled is the Audible Player, start Audible Manager on your PC and reactivate your device (press ALT+D, then press CTRL+A).

Known Issue

When using PAC Mate in the ActiveSync Remote Mode with JAWS 6.20, the RIGHT SHIFT key could stick when used in conjunction with the TAB key. For this reason, you should avoid the RIGHT SHIFT+TAB keystroke with ActiveSync Remote PAC Mate. If you have a PAC Mate with a braille display, a very convenient option is to use the two keys in the center of the NAV ROW for TAB and SHIFT+TAB.

Updated FSDN Now available

For persons with an interest in writing scripts for applications running on the PAC Mate, the Freedom Scientific Developer Network file has been updated to include new script functions and a link to the PAC Mate 3.0 script source.

Read the Functions Reference Manual and download the FSDN

Read the PAC Mate 3.0 Documentation

 
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