If you can establish a successful connection between devices, but you cannot converse with the other device, try the following solution.
Solution: Close and restart FaceToFace on the server device, and then close and restart FaceToFace on the client device. The server device must always start first.
If you cannot establish a connection between devices, try one of the following solutions.
Solution: Close and restart FaceToFace on the server device, and then close and restart FaceToFace on the client device. The server device must always start first.
Solution: If PAC Mate to PAC Mate communication is not possible, make sure that one PAC Mate is configured for Server mode and the other PAC Mates are configured for Client mode. See Changing Server and Client Mode for more information.
Solution: If the message, “No Bluetooth device was found. Do you want to try again, Yes, No?” appears, make sure that all devices are configured for Discoverable mode. See Making Your PAC Mate Discoverable for more information.
Solution: If the messages, "No Bluetooth device found" and "Error: unable to open the serial port" appears, make sure that both Bluetooth COM ports are selected. This is described in the Bluetooth configuration procedures found in the Configuring Bluetooth on the PAC Mate section of the FaceToFace user's guide.
When you open a Bluetooth session on a client device, all detected Bluetooth devices appear in a Device Discovery dialog. If the device you want to connect to does not appear in the list, try the following.
Solution: Open the undiscovered device�s Bluetooth settings, and from the General page of the Device manager, check the Discoverable option. For more information, refer to Making Your PAC Mate Discoverable.
Depending on the default settings of the Bluetooth device, Bluetooth authentication may be requested when you make a connection between a PAC Mate Omni and a Desktop or Laptop computer running FaceToFace Desktop.
Solution: Open the Bluetooth settings on your computer and disable authentication for the Serial Port service.
Alternatively, open the Bluetooth settings multi-page dialog box on the PAC Mate Omni and navigate to the COM ports page. Select the outgoing port, press the APPLICATIONS key (F2 CHORD), choose Edit, and use the SPACEBAR to clear the Secure connection check box.
If incoming text appears scrambled on your screen in FaceToFace Desktop, try the following solution.
Solution: PAC Mate BX users should avoid using contracted braille symbols when conversing with a FaceToFace Desktop user. Since contracted braille does not translate into plain text, the FaceToFace Desktop user will see braille contractions as symbols, such as /, &, >, }, and so on.